Frequently Asked Questions
Everything you need to know about our genuine mobile components.
Are your phone parts really 100% original?
Yes, we exclusively source genuine OEM parts. Unlike many retailers who sell 'high-quality' clones, we guarantee that every screen, battery, and logic board is an authentic component from the original manufacturer.
How long does shipping take for replacement parts?
We process orders within 24 hours. Standard shipping typically takes 3-5 business days, while expedited options are available at checkout if you need your repair completed urgently.
What is your return policy if I order the wrong model?
We offer a 30-day return policy for parts in their original, unused condition. Please ensure the protective films and seals are intact. A small restocking fee may apply for customer-ordered errors.
Do the replacement parts come with a warranty?
Every original part we sell is backed by a 6-month warranty against manufacturing defects. This warranty does not cover damage caused by improper installation or physical impact.
Do you provide installation tools or manuals?
To keep prices low, we sell parts individually. However, we offer professional-grade toolkits separately and provide links to verified repair guides for most major smartphone models.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. All transactions are encrypted and processed through secure gateways to ensure your financial data is protected.